Business Administration

The back office, actually organised.

Hands-on administration for owner-run businesses — the processes, records, and routines that keep the operation running without the owner holding all of it in their head.


Outcomes

What you walk away with

  • One place where enquiries, quotes, jobs, and invoices actually live
  • Recurring admin that runs on a routine instead of on memory
  • Work the owner can hand off rather than do at midnight

Capabilities

How the work breaks down

  • Operations & workflow

    Mapping how work really flows — enquiry to quote to job to invoice — and putting a simple, repeatable process behind each step.

  • Records & documents

    Structuring files, contracts, job records, and correspondence so anything can be found in seconds instead of reconstructed from a phone.

  • Tooling & handoffs

    Choosing and setting up the small stack — shared drive, spreadsheets, CRM, invoicing — and wiring the joins so data is entered once, not three times.

  • Reporting & follow-up

    Plain dashboards and chase lists so unpaid invoices, pending quotes, and stalled jobs surface on their own instead of being remembered.


Stack & methods

Tools I reach for

  • Process mapping
  • SOPs & checklists
  • Microsoft 365 / Google Workspace
  • Spreadsheet modelling
  • Quoting & invoicing tools
  • CRM setup
  • Document management

Engagement

Ways we can work together

  • One-off audit of how the business currently runs
  • Setup project: process, tooling, and templates
  • Ongoing administration retainer

Questions

Good to know

  • What does business administration cover?

    The operational side of running a small business: how an enquiry becomes a quote, a quote becomes a job, and a job becomes a paid invoice — and the records, tools, and routines behind each step. The output is a documented process and a working setup, not advice about one.

  • Why choose Stratis for business administration?

    Because I treat an office the way I treat a system: find where the work actually stalls, remove the duplicate data entry, and automate what should never have needed a human. You get something simple enough that your team keeps using it after I stop looking.


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